Sizing Chart
|
XS/TP |
S/P |
M |
L/G |
XL/TG |
XXL/TTG |
|
US
EU
AU
|
4
34
8
|
6
36
10
|
8-10
38-40
12-14
|
12-14
42-44
16-18
|
16
46-48
20-22
|
18-1X |
| BUST |
32"-33" |
33.5"-36.5" |
37.5"-39.5" |
40.5"- 42.5" |
43"-45" |
46"-48"
|
| WAIST |
25.5"-26.5" |
27"-30.5" |
31.5"-34.5" |
35.5"-39.5" |
40.5"-44.5" |
45.5"-50" |
| HIPS |
35"-36" |
37"-40" |
41"-44" |
45"-48" |
49"-52" |
53"-55" |
HOW TO MESURE
BUST : Place the tape measure under your arms at the fullest part of your chest, wrap around your body until your fingers meet and mark the measurement.
WAIST (for tops) : Measure around your natural waistline—right where your hips start. Be careful not to squeeze too tight to allow a little give.
WAIST ( for bottoms) : Measure around your natural waistline—right where your hips start. Be careful not to squeeze too tight to allow a little give.
HIPS : With your feet together, measure around the fullest part of your hips to ensure you'll have enough room to move comfortably.
CUSTOMER SERVICE
Our customer service team provides personalized service via phone and email. We can help you with all of your wardrobe needs. Email us at customerservice@voiladesigns.ca or call 1-204-231-1433
MATERNITY FRIENDLY
If you see a Maternity Friendly caption on an item it means that the design can be worn when you are pregnant. We designed the garment in such a way to allow your belly to grow while remaining stylish and comfortable. The piece is also a great transition item, meaning you can wear it after the baby is born. We feel it is important to look stylish, comfortable and at ease in maternity friendly designs. How do you find your size? Customers generally up size if you are intending to wear the item when pregnant. Note that these pieces are great for the 1st to 6th month. Then you can put it aside to wear after the baby is born.
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We recommend these washing instruction for ALL of our fabrics blends.
For best results:
- Wash cold, delicate cycle
- Hang or lay flat to dry
- Garments may shrink a max 3-4% if washed and dried in hot water
- If your garment is colour blocked then the best method is to wash the garment in cold water and immediately remove and hang/ lay flat to dry
For all printed and embroidered garments: Turn inside out before washing, wash in COLD WATER, delicate cycle. This will help to keep the colour and detail lasting longer.
Viscose from Bamboo / organic cotton is as easy to care for as any cotton t-shirt, with one exception: it is heavy when wet. Laying flat to dry when possible will help eliminate stretch when wet garments are heavy. We recommend washing on the delicate cycle with similar soft garments (no rough denim or your child’s Velcro gym shorts!).
If you don’t find the answer that you are looking for, please email us. We’re happy to help!
Returns/ Exchanges
Easy-to-follow instructions for returns and exchanges will be included in your shipment. Any refunds will be issued in the same tender as the purchase. Please note, processing of online returns may take up to 5 business days. Depending on your credit card company, the credit should appear on your statement within 2 billing cycles.
*Regular priced items: items returned unworn, with tags attached and with original receipt within 14 days of purchase will receive a full refund of the original payment, or can be returned for exchange/store credit up to 30 days.
*Sale items: can only be exchanged or returned for store credit, unworn and with original tags attached, along with original receipt within 14 days of the purchase.
*Clearance items: All clearance items are FINAL SALE.
*Custom or altered items: Custom orders, re-cuts and any altered items (including hemming) are FINAL SALE and therefore non-refundable.
Shipping is non-refundable. The customer is responsible for return shipping costs for all exchanges or refunds.
If you have additional questions, please contact our Customer Service Team at 1.204.231.1433 or by email at customerservice@voiladesigns.ca
Please ship all Returns items to this address:
VOILA par Andréanne – Returns
303-421 Mulvey Ave.
Winnipeg, Manitoba
R3L 0R6
For your utmost protection, we do not retain your credit card information. If your credit card information is needed for a refund or exchange, you might receive a call from one of our loyal teammates to obtain the necessary information.
